Questions
Can I use my own logo or design?
Yes! We specialize in custom embroidery and printing. You can upload your logo or artwork, and we’ll make sure it’s formatted for the best quality.
What types of apparel do you offer?
We offer t-shirts, hoodies, sweatshirts, hats, jackets, and more. If you don’t see what you’re looking for, ask us, we can usually source it.
Can you match specific colors?
es, we work with a wide range of thread and print colors. Provide us with Pantone or hex codes if you have them, and we’ll match as closely as possible.
Do you offer embroidery and printing?
Yes! We offer embroidery, screen printing, and heat press vinyl depending on the project.
How long will my order take?
Standard production time is 4-6 business days after design approval. Rush orders may be available for an additional fee.
Do you offer rush orders?
Yes, depending on our schedule. Contact us directly if you need your order by a specific date. An additional fee may be added.
What forms of payment do you accept?
We accept credit/debit cards, PayPal, and other secure payment options. For large orders, partial deposits may be required.
Do you ship orders?
Yes, we ship nationwide. Local pickup may also be available depending on your location.
How much is shipping?
Shipping costs vary by order size and destination.
Can I return or exchange custom items?
Because all items are made to order, we do not accept returns or exchanges on custom products. However, if there is a defect or error on our part, we’ll make it right.
What if I receive the wrong size or color?
If the mistake is on our end, we’ll replace it at no cost. Please double check your order details before finalizing.
Do you offer bulk discounts?
Yes! The more you order, the more you save.
Do you work with businesses, teams, or events?
Absolutely! We create uniforms, team gear, event apparel, and branded merchandise.